Do the books exist in hard copy?

The books are only available in digital version (PDF format).

What is a Digital Book?

It is a book that accompanies you everywhere on a daily basis, in your smartphone you can consult the shopping list (list of necessary ingredients) live in your supermarket, on your tablet in the kitchen to guide you step by step or on your computer for better reading, you can also print it to leave it in the kitchen.

How to download the Digital Book?

After making a payment, go to the space My Account, then log in with the email and the word password that you created when registering the order, after in the section Downloads.

I have a problem with my order

If you have any problems with your order or have any questions, please Contact Us Here

How can I check the status of my order?
  • Simply Click “Order” in the My Account menu at the top.
  • Sign in using your email address and password.
  • Once in your dashboard, you will have access to your latest orders and their status.

You will find a tracking link in your order confirmation email.

What payment methods are accepted?
  • Visa
  • Blue Card
  • MasterCard
  • American Express
  • Paypal
How do you ensure payment security?

KitchaMix has teamed up with the best partners in order to offer a secure payment solution. We use industry standard SSL encryption, which protects your personal information while you are in the “My Account” section of our site.
If you suspect fraudulent use of your credit card, you should contact your financial institution or credit card company immediately.

How secure are purchases? Are my data protected?

We attach great importance to security during transactions. Your data is transmitted only in encrypted form, so that third parties cannot read it. Your credit card payment is processed by a certified security partner.

Do I need to create an account?

Creating a customer account gives you the advantage of being able to place an order more quickly, to follow the status of your order, to view old orders and to download your book at any time.

How to create an account?
  • Click on “Connection” in the menu at the top right of the page
  • Click on the “Create an account” button
  • Enter the required information
  • Validate

You will then receive a confirmation email, containing a link to verify your address.

You can then access your account to complete your personal information.

How can I manage my account?

Once logged in, you can find your personal data under the heading My Account. You can modify this data at any time. To confirm your changes, click on the EDIT YOUR ACCOUNT button.

To change your password, you must first log in. Under MY ACCOUNT, you will find the CHANGE PASSWORD link. To change your password, you must enter your old password and then confirm your new password by entering it twice.

What should I do if I forgot my password?

If you have forgotten your password, you will find in the connection area to your customer account, the link “Forgotten password”. You must click on this link, enter your email address in the corresponding field and confirm the sending of a new password by clicking on “Reset password” (please use the same email address as when you registered) . You will shortly receive an email containing a new password.